How Do Clients Join Your Waitlist?

You can add clients manually, or let them add themselves. Self-join is faster for everyone — no back-and-forth, no manual data entry, and clients are on the list the moment they submit the form.

There are three ways to share your waitlist.

Option 1 — Shareable join link

Every schedule has a public join link. Share it anywhere: in a text message, your Instagram bio, a reply to a booking inquiry, wherever.

When a client opens the link, they see a simple form — name, phone, and email. They submit it and they're on the waitlist. That's it.

To get your join link: Go to Tools in your dashboard. Your join link is listed there for each appointment type.

As soon as they submit, the client receives a confirmation text and email letting them know they're on the list and what position they're in.

Option 2 — Embedded form on your website

If you have a website, you can embed the join form directly on any page. It looks like a native part of your site and keeps clients from having to navigate away.

To get your embed code: Go to Tools in your dashboard. Copy the `` snippet and paste it into your website where you want the form to appear.</p> <p>The form is a single small block — name, phone, email, and a submit button. After submitting, the page shows a confirmation message in place of the form.</p> <hr> <h2>Option 3 — Booking + waitlist page</h2> <p>This page gives clients one link that handles both paths: book now if you want them to use the scheduler, or join the waitlist if they want the next opening.</p> <p>If online booking is available for that appointment type, the page shows a <strong>Book appointment</strong> button at the top and the waitlist form directly below it. If no booking link is available, the page simply shows the waitlist form.</p> <p>This is the most complete option if you want one shareable link for both booking and waitlist signup.</p> <p><strong>To get your booking + waitlist page link:</strong> Go to <strong>Tools</strong> in your dashboard.</p> <hr> <h2>What the client receives after joining</h2> <p>As soon as a client submits the waitlist form, FullSlot sends them:</p> <ul><li><strong>A confirmation SMS</strong> (if they provided a phone number) — confirms they're on the list and their position number.</li><li><strong>A confirmation email</strong> (if they provided an email address) — same information in a slightly longer format.</li></ul> <p>They don't need to do anything else. When a slot opens, they'll get a notification automatically.</p> <hr> <h2>What happens with duplicates?</h2> <p>If someone tries to join with a phone number or email that's already on your waitlist for that appointment type, FullSlot doesn't create a duplicate. Their existing record is kept as-is.</p> <hr> <h2>Can I still add clients manually?</h2> <p>Yes. Go to <strong>Waitlist → Add Client</strong> at any time to add someone by name, phone, and email. This is useful when a client calls or books in person and you want to get them on the list on their behalf.</p> <hr> <h2>What if a client wants to be removed?</h2> <p>They can click the unsubscribe link in any notification email, or you can remove them manually from the <strong>Waitlist</strong> tab.</p> <hr> <h2>Related articles</h2> <ul><li><a href="/help/how-fullslot-works/">How FullSlot Works</a></li><li><a href="/help/importing-your-client-list/">Importing clients from a spreadsheet</a></li><li><a href="/help/what-does-the-notification-message-say/">What does the notification message say?</a></li><li><a href="/help/when-is-a-client-removed-from-the-waitlist/">When is a client removed from the waitlist?</a></li></ul> </div> </article>  <div class="mt-10 pt-8 border-t border-gray-200"> <div class="flex items-center justify-between"> <a href="/help/" class="text-sm text-primary-600 hover:underline">← Back to Help Center</a> <a href="mailto:support@fullslot.io" class="text-sm text-gray-400 hover:text-gray-600"> Was this helpful? Contact us → </a> </div> </div> </div>  <footer class="bg-gray-900 py-12 mt-20"> <div class="max-w-4xl mx-auto px-4 sm:px-6 lg:px-8"> <div class="flex flex-col md:flex-row justify-between items-center"> <div class="flex items-center mb-4 md:mb-0"> <img src="/static/branding/logo-full-inverse.svg" alt="FullSlot" class="h-8 w-auto"> </div> <div class="flex items-center space-x-6 text-gray-400 text-sm"> <a href="mailto:hello@fullslot.io" class="hover:text-white transition-colors">hello@fullslot.io</a> <a href="/accounts/login/" class="hover:text-white transition-colors">Sign in</a> </div> </div> <div class="mt-8 pt-8 border-t border-gray-800 text-center text-gray-500 text-sm"> © 2026 FullSlot. All rights reserved. </div> </div> </footer> </body> </html>