Platform overview
FullSlot detects cancellations, routes the right waitlist, sends the claim flow, writes bookings back, and shows the revenue you recovered.
We catch the cancellation
Connect Calendly, Google Calendar, Acuity, Square, or Outlook. FullSlot watches for cancellations automatically and starts the recovery flow without changing how you run the business.
We figure out what opened up
FullSlot reads the canceled appointment and matches it to the right waitlist. Treatment, provider, duration, and rules all help route the slot correctly. No manual sorting required.
We reach out and fill the slot
Clients on that waitlist get a text and/or email with a link to claim the opening. First to tap the link gets it. Everyone else stays on the list for next time.
Connects to your scheduler
Calendly, Google Calendar, Acuity, Square, Outlook — or anything else via our universal connector
Always-on monitoring
Cancellations are caught instantly the moment they happen, with a backup check so nothing falls through the cracks
Google Calendar Add-on
Running Google Calendar? Install the FullSlot sidebar — pin any appointment type directly from the event and FullSlot routes it perfectly, every time
Text and email
Reach clients however they prefer. Set quiet hours so notifications only go out when it makes sense
Reads your calendar automatically
Even messy event titles like "Botox w/ Dr. Kim" or "Ashley 2pm" get matched to the right waitlist without any setup
Provider rules
Tell FullSlot that Dr. Kim handles Injectables and Ashley handles Facials — it routes accordingly from then on
Custom matching rules
Build your own shortcuts: anything titled "bx" that runs 30 minutes goes to your Botox waitlist
Gets smarter over time
Every correction you make is remembered. The system learns your naming patterns so it needs less help as you go
Review queue
Not sure about a match? FullSlot holds it and shows you exactly what it found. You decide, it learns — no slot goes out wrong
Notify everyone at once
Send the opening to your full waitlist simultaneously. First to respond gets it
Priority Queue
Prefer to go in order? Notify your highest-priority clients first. If they don't respond, it opens up to the next group — and so on
Re-notify
Clients didn't respond the first time? Re-send to them with one click — without starting over
Quiet hours
Set the hours you're comfortable sending messages. Nothing goes out outside that window
Owner alerts
You get a notification every time a slot is filled
Chain rebooking
A client moves to an earlier slot and already has a later one? FullSlot can release that later appointment automatically — so the next person moves up, and the slot fills twice
Revenue dashboard
Track how much revenue FullSlot has recovered, broken down by appointment type and month
Performance + Recommendations
Per-appointment-type health scores with specific, actionable guidance — FullSlot tells you if you need more waitlist depth, faster response, or tighter claim windows, and links you straight to the fix
Channel performance
See whether your clients are responding more to texts or emails
Fill rate tracking
Know what percentage of openings are getting filled and how fast
Weekly summary
A digest of the week's performance lands automatically — no login required to stay informed
Multiple locations
Manage everything from one login — each location has its own waitlists, schedules, and settings
Client management
Full contact list with history, notes, opt-out handling, and easy import from a spreadsheet
QR code waitlist join
Print a QR code for your front desk. Clients scan it and join the waitlist themselves — in under 30 seconds, no typing for your staff
Team access
Invite your front desk or staff to help manage the waitlist
Connect your website or CRM
Add clients to your waitlist from any other tool you use
| Scheduling software | How it connects |
|---|---|
| Calendly | Direct connection — cancellations and bookings sync automatically |
| Google Calendar | Connected calendar + optional sidebar add-on |
| Acuity Scheduling | Direct connection |
| Square Appointments | Direct connection |
| Outlook Calendar | Direct connection via Microsoft |
| Everything else | Universal connector — if it can send a notification, we can listen |
Clients receive openings via text and/or email - your choice, or both. Clients can also join directly by scanning a QR code at your front desk.
| Feature | Basic | Starter | Growth | Enterprise |
|---|---|---|---|---|
| Recovery messages / month | 75/mo | 3,000/mo | 3,000/mo | Unlimited |
| Team members | 1 | 3 | Unlimited | Unlimited |
| Analytics history | 30 days | 90 days | 1 year | 1 year |
| Appointment types | Up to 3 | Up to 10 | Unlimited | Unlimited |
| Connected schedulers | 1 | 3 | Unlimited | Unlimited |
| Multiple locations | — | — | — | |
| Priority Queue | — | |||
| Cascade rebooking | — | |||
| Website / CRM connection | — | — | ||
| Advanced automation | — | — | — | |
| Dedicated support | — | — | — |
FullSlot works for any business where a canceled slot means lost revenue:
Med spas
Botox, fillers, laser, facials
Salons & barbershops
Cuts, color, extensions
Fitness studios
Personal training, classes
Medical & chiropractic
Consultations, follow-ups
Specialty services
Tattoo, photography, coaching
Setup takes 5 minutes. No credit card required.
Questions? [email protected]